General Questions
During your first visit, you can expect a warm and welcoming environment designed to make you feel comfortable and relaxed. Our friendly staff will guide you through the check-in process, discuss your preferences, and recommend treatments tailored to your needs.
We recommend booking in advance so you can choose your preferred time and therapist, especially on weekends and holidays. Walk-in guests are welcome whenever there is availability.
Wear something comfortable when you arrive. We provide robes and towels, and your therapist will keep you covered and comfortable throughout the treatment.
Please arrive about 15 minutes early to check in, change, and unwind before your treatment begins.
Our products are made mostly from natural ingredients and tested to be gentle on the skin. If you have sensitive skin or allergies, please tell your therapist before the treatment.
Services & treatments
Our experienced therapists will guide you in selecting a treatment based on your preferences, health goals, and areas of concern. You can also discuss desired outcomes, such as relaxation, pain relief, or muscle recovery, before your session.
Yes. You can combine treatments, for example a massage with a facial, or choose one of our packages. Let us know in advance so we can plan the right amount of time.
Our facials are adapted to every skin type, from oily and dry to sensitive skin. Your therapist will assess your skin before starting.
Aromatherapy massage combines gentle massage techniques with natural essential oils chosen for your needs, helping to reduce stress, lift your mood, and relax your muscles.
For the best results, many guests visit every two to four weeks. The right frequency depends on your goals, and your therapist can suggest a schedule.
Booking & payments
Yes, we offer exclusive memberships & loyalty programs designed to reward our regular clients. Members enjoy benefits such as discounted rates on treatments, priority booking, special promotions, and access to exclusive wellness events.
You can reschedule or cancel free of charge with at least 24 hours' notice. Please contact us by phone or through the contact form.
We accept cash, major credit and debit cards, and common bank transfers.
Yes. Gift cards and spa packages make a thoughtful present. Contact us for more details.
Listed prices include the full cost of the treatment. We will let you know in advance if any extra service or tax applies.
Health & safety
Certain treatments are safe for expectant mothers, but we recommend consulting your doctor before booking. Our therapists offer specialized prenatal massages designed to relieve pregnancy-related tension and promote relaxation without compromising safety.
Please tell us about any medical condition or injury when you book. Your therapist will adapt the treatment or suggest an alternative to keep you safe.
Treatment rooms are cleaned after every guest, tools are sanitized, and linens are washed at high temperature.
Please get your doctor's approval first. Once cleared, we will choose a gentle treatment that suits your stage of recovery.
All therapists are certified, receive regular training, and are reviewed for quality on a regular basis.
